We’re Here to Help

If you have questions about how to use Pro Bet, need help understanding your account activity, or want to report something that doesn’t seem right — we’re here. Our team takes every enquiry seriously and will respond promptly through the appropriate channel.

While we don’t offer live chat, we make every effort to respond to all support messages within 24–48 business hours. Please review the information below to contact the right department for your needs.

Contact Information

General Support

For assistance with login issues, account activity, platform features or technical questions, please contact our support team. We aim to respond to all queries within 24–48 business hours.

Email: [email protected]

Privacy Enquiries

Questions about how your data is collected, used, or stored? Contact our privacy officer for matters related to Australian privacy legislation or to submit a data access request.

Email: [email protected]

Mailing Address

For legal, regulatory, or general correspondence via post, please send your documents to our registered office address. Allow appropriate time for postal delivery and processing.

Address:
Pro Bet Insight Pty Limited
Office 14, 9 John St
Borroloola NT 0854
Australia

Phone Enquiries

For time-sensitive matters related to security or account verification, please contact us via phone during standard business hours (AEST).

Phone: +61 438 331 467